Serenity Plumbing CO, LLC
Review Summary
- Positive: Excellent service, knowledgeable and professional, clear explanations, prompt communication, efficient, meticulous work, highly recommended. Chris is frequently praised for expertise and friendliness.
- Negative: Poor customer service, slow response times, issues with warranty communication, unreliable appointment times, unresolved issues.
Reviews
View All on Google4.7
(61 reviews)
Jessica Glanz
Chris and Serenity Plumbing staff were fabulous. We had a running/dripping faucet and logged a ticket with our home warranty and Serenity was the assigned contractor. The Serenity team took the time to explain the process and what to expect while waiting for the warranty company to sign off. They were quick to follow up and provided updates repeatedly. Chris showed up on time and prepared. He explained the issue and process plainly in a way I could easily understand and when I asked about other plumbing questions her gave me suggestions that were very helpful. A++ service!! Will definitely use them again.
Debra DeMatteo
Serenity Plumbing is superior in experience, expertise and knowledge! Chris is probably the most advanced plumber we have ever had in all the years we have been homeowners. Couldn't be more satisfied with the quality of work and cleanliness of the installation of 3 Kohler toilets. Thank you Chris!
Joseph “Pete” DeMatteo
Chris is a Master Plumber as far as I'm concerned! He meticulously replaced 3 toilets in our home. Chris was articulate, clean and friendly. Serenity Plumbing is our new go to Plumbing Company!
Felix Nobles
Outstanding service! Mr. Parker was very professional, knowledgeable, and respectful. He took his time to explain the diagnosis and what he was going to do to correct the issue. I would definitely recommend Serenity Plumbing to others.
Rahul Goswami