Plumber Near Me

Serenity Plumbing CO, LLC

📍 212 Powell Dr ste.116, Raleigh, NC 27606 📞 (919) 618-4341 🌐 Website
4.7 (61 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

  • Positive: Excellent service, knowledgeable and professional, clear explanations, prompt communication, efficient, meticulous work, highly recommended. Chris is frequently praised for expertise and friendliness.
  • Negative: Poor customer service, slow response times, issues with warranty communication, unreliable appointment times, unresolved issues.
Serenity Plumbing CO, LLC thumbnail

4.7

(61 reviews)

5 ★89%
4 ★5%
3 ★0%
2 ★0%
1 ★7%

Jessica Glanz

Chris and Serenity Plumbing staff were fabulous. We had a running/dripping faucet and logged a ticket with our home warranty and Serenity was the assigned contractor. The Serenity team took the time to explain the process and what to expect while waiting for the warranty company to sign off. They were quick to follow up and provided updates repeatedly. Chris showed up on time and prepared. He explained the issue and process plainly in a way I could easily understand and when I asked about other plumbing questions her gave me suggestions that were very helpful. A++ service!! Will definitely use them again.

Debra DeMatteo

Serenity Plumbing is superior in experience, expertise and knowledge! Chris is probably the most advanced plumber we have ever had in all the years we have been homeowners. Couldn't be more satisfied with the quality of work and cleanliness of the installation of 3 Kohler toilets. Thank you Chris!

Joseph “Pete” DeMatteo

Chris is a Master Plumber as far as I'm concerned! He meticulously replaced 3 toilets in our home. Chris was articulate, clean and friendly. Serenity Plumbing is our new go to Plumbing Company!

Felix Nobles

Outstanding service! Mr. Parker was very professional, knowledgeable, and respectful. He took his time to explain the diagnosis and what he was going to do to correct the issue. I would definitely recommend Serenity Plumbing to others.

Rahul Goswami

we went through Liberty Home Guard service. The fact that they are tied up with serenity plumbing company means that they have done their due diligence. Plumbing representatives have been amazing and their communication was prompt as well. I for the most part dealt with Chris, who was very knowledgeable about what he was doing and added more than what was asked. all our task and issues were resolved and everything is good and I would definitely recommend serenity plumbing.

Nilesh Patil

I recently hired Chris for a complex plumbing issue. Their expertise and thorough approach ensured every step was handled perfectly. Thanks also to the manager who arranged meetings efficiently. Highly recommend their services!

uamit07

Serenity Plumbing provides excellent service. I highly recommend them.

Eddie Davis

If I could give 0 stars I would. Paid over 500 on top of warranty to get this fixed. Company would not respond to the warranty company so it took longer than it had to to even get them out to do the job. Then FINALLY came out to install new water heater, and still no hot water. Called back a day later, and was prioritized about a week later for recall. Appointment time was set for 8-9 and they show up hours later. Customer service was trash. Throw the whole company away. 100% would not recommend.